Privacy Policy

Last Updated: November, 2025. 

Welcome to gens.pk/ (“we,” “our,” or “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and purchase our serum products.

1. Information We Collect

When you visit or make a purchase from our website, we may collect the following types of information:

Personal Information: Such as your name, email address, phone number, and shipping/billing address.
Payment Information: Such as credit/debit card details, PayPal information, or other payment methods.
Device Information: Including your IP address, browser type, operating system, and how you interact with our website.
Order Information: Product preferences, order history, and feedback.

2. How We Use Your Information

We use your information to:

* Process and fulfill your orders.
* Communicate with you about your orders, promotions, and updates.
* Improve our website, products, and customer experience.
* Prevent fraudulent transactions and ensure data security.
* Comply with legal and regulatory obligations.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience.
Cookies help us:

* Remember your preferences and shopping cart items.
* Understand website traffic and user behavior.
* Provide personalized offers and product recommendations.

You can adjust your cookie settings in your browser at any time.

4. Sharing Your Information

We value your trust and do not sell or rent your personal information.
However, we may share your information with:

Service Providers: Such as shipping partners and payment processors.
Legal Authorities: If required to comply with the law or protect our rights.

All third-party partners are required to protect your data and use it only for intended purposes.

5. Data Security

We use secure encryption and payment gateways to protect your information.
Your personal details are stored on secure servers and accessible only by authorized personnel.

6. Your Rights

Depending on your location, you may have the right to:

* Access, correct, or delete your personal data.
* Withdraw consent for marketing communications.
* Request a copy of the data we hold about you.

To exercise these rights, please contact us using the details below.

7. Email Marketing

With your permission, we may send you promotional emails about new serums, skincare tips, and exclusive offers.
You can unsubscribe anytime using the link in our emails.

8. Third-Party Links

Our website may contain links to other websites.
We are not responsible for the privacy practices of those sites, so please review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: kashfraj2@gmail.com